Shipping
FREE Shipping : Buy For 6 package deal , buy 6 set pedicure Spa Chair Only , 6 Base Pedicure Chair only , 6 Pedicure SpaTop Only, 10 Set Padset cover
Furniture + Shipping FEE ( Nails table , Manicure chair... )
Return
All returns must be authorized beforehand by both VN PRO and VN PRO's Authorized Distributors. For authorization, please email us your request and any related photos or videos and one of our VN PRO Service Representatives will contact you for further assistance.
Once the return merchandise has been received by VN PRO, a refund and/or credit will be processed within 7 business days. Any refund and/or credit that is issued will be based strictly upon the transaction between VN PRO and the Distributor; any prices involved in a transaction between the Distributor and the consumer will not be taken into consideration.
New unused products in their original packaging are eligible for a full refund if sent back to VN PRO within 30 days from the delivery date. Returned products without its original packaging, will be subject to a minimum restocking fee of 25%.
After 15 days from the date of delivery, no return requests will be accepted regardless of the reason or condition of the product. VN PRO is not responsible for any shipping charges in regards to a declined return and any such products can be disposed of at VN PRO’s discretion after 7 business days.
Original shipping charges are non-refundable, and VN PRO is not responsible for any expenses incurred in the return process.
All returned products will be subject to inspection. If upon inspection VN PRO discovers damages due to improper packaging or customer misuse, then additional fees may be imposed.
Custom items, clearance products, and special orders are ineligible for any returns or exchanges. Any products that have already been installed and/or connected to plumbing (including but not limited to shampoo backwash units, pedicure spas, etc.) are ineligible for returns/exchanges.
Kit items may not be partially refunded - all parts of the kit items must be present to be eligible for a refund.
Clearance items are considered final sale and non-refundable, and are not eligible for any returns or exchanges.
If VN PRO issues a Call Tag or Shipping Label to have a product returned to our warehouse, the customer has 7 days to ship out said product back to VN PRO. If the tracking has not been activated after 7 days, the consignee is liable for additional fees, full value of the product, or anything else VN PRO deems as suitable for the situation.
